Are you a new member of the Aurora Queen Resort team?

We are looking for a GUIDE for our team for the upcoming winter season from November 2026 to the end of March 2027.

We are looking for an experienced and service-minded guide to join the team of our boutique hotel in the wonderful landscapes of Lapland. You will work with small, international customer groups and offer our guests individual experiences in an authentic Lapland atmosphere.

The person we are looking for is a customer service professional and has experience working as a guide in Lapland's winter season for several years.

What is Aurora Queen Resort?

Aurora Queen Resort is a family-owned Boutique Hotel located in the Saariselkä area, 15 km south of the center.

Aurora Queen Resort opened on December 1, 2021, so we are now starting our 6th winter season.

Our safari house also serves the Resort area, and from there our own guides operate winter activities for small groups: Snowshoeing, Snowmobiling, Northern Lights tours.

What does the Oppa's job include?

- High-quality and friendly customer service at the Resort

- Planning and implementation of activities for small groups of customers, such as snowshoe trips, snowmobiling and northern lights trips

- Customer transportation, such as excursion destination and airport transportation

- Advising and assisting the international clientele

- Cooperation with local program services

- Snow work in yard areas and walkways and anti-slippery

- Taking care of the cleanliness of the safari house and maintenance of the equipment

- If necessary, assisting in the Resort's daily operations

We expect from you

- Several years of previous experience as a guide in the tourism industry

- A brisk and flexible attitude

- Good customer service and interaction skills

- Good Finnish and English language skills

- Willingness for physical outdoor work in varying weather conditions

- B driver's license and driving experience in customer transport

- Experience snowmobiling with customer groups

- Genuine, positive, energetic and cheerful attitude to customer service

- Ability to work independently and as part of our small and tight-knit team

- Flexibility in terms of working hours (working hours are scheduled between 8:00 a.m. and Monday through Sunday)

We offer you:

- The opportunity to work in an inspiring environment with a competitive salary, surrounded by Lapland's unique nature

- The possibility to work with small international customer groups

- Versatile and varied work

- A job where you get to meet a very international clientele every day and help make their holiday in Finland memorable

Things to consider:

- Through us you can find an apartment / room for the winter season

Apply to join the AQR Team for the winter season 2026-2027:

Send a free-form application and CV by email and tell us why you would be a good addition to our team.

Please also include a list of possible recommenders.

We hope to hear from you soon!

- email nina@auroraqueenresort.fi

- We process applications as soon as they arrive and start interviews already during the application period.

- If you want more information, please call Nina at tel. 040-5141185.